ADA Seating

We recommend that guests with disabilities access the arena on the Fifth Street side near the disabled drop-off location (just in front of the door). Guests with disabilities also can access the arena through the Trade Street entrance and use the elevator located directly inside the main entrance.

Wheelchair and companion seating is available at various locations throughout Spectrum Center. Wheelchair users can utilize one (1) wheelchair and three (3) companion seats per event [or any combination of seats not exceeding four (4) seats]. Additional companion and/or wheelchair seats will be sold on a case-by-case basis. To purchase wheelchair and companion seating, please call (800) 745-3000 or TTD 1-800-474-4TDD. Please be advised that Spectrum Center reserves the right to take appropriate legal action against individuals who fraudulently obtain wheelchair and companion seating.

Spectrum Center has been equipped with the most advanced ALS. Assisted listening devices are available to guests who are hard of hearing, blind or partially sighted at no charge at Guest Services (just off the main lobby outside of section 102). A driver’s license, credit card or some form of identification will be required as a deposit. Guests who choose to bring their own headset and receiver may access the system on a standard FM broadcast.

Animals are not allowed in Spectrum Center; however, an exception is made for guests with guide dogs or service animals. Please contact Guest Services at (704) 688-8128 if any accommodations are required.

Guests requiring interpreting services for concerts should contact Guest Services at (704) 688-8128 no later than three weeks after concert ticket sales begin.