GENERAL ARENA

ADDRESS:
333 E Trade St
Charlotte, NC 28202

CONTACT:
GENERAL (704) 688-9000
TICKET SALES (704) 688-8901 

TICKET OFFICE

The Ticket Office will only be open on ticketed event days.

Opening hours on event days will be four hours prior to the scheduled ticketed time of each event. The Ticket Office is closed during Hornets games.

CONTACT:
(704) 688-9000

ACCESSIBILITY

Accessible seating, sign language interpreters*, sensory needs, and other accessibility inquiries are available.

*Please ensure that we receive at least two weeks' notice in advance.

CONTACT:
arenainfo@hornets.com

GUEST EXPERIENCE

Guest Experience Booths are located at sections 102 and 207.

CONTACT:
arenainfo@hornets.com

LOST & FOUND

To inquire about a lost item during an event, please visit the Guest Experience booths. To inquire about a lost item after an event, contact us using the email address below.

CONTACT:
arenainfo@hornets.com

Unclaimed items will be disposed of after 1-2 months before disposing and donating items.